Shipping Information

Most in-stock items ship within 24 hours of order processing. Orders placed before 12:00 noon EST M-F are processed the same day that the order is placed. Those orders are sent to the shipping warehouse the same day (Monday through Friday) and most are shipped within 24 hours of processing. Orders received after 12:00 noon EST will be processed before 8:00 am the following business day (excluding weekends). Hiller Systems will make every effort to meet shipping deadlines. Hiller allows customers to choose carrier, but carriers may vary depending on origin of item being shipped. For items shipped dropshipped directly from manufacturer we are not responsible for backorders or delays, but we will make every effort to make sure your order is delivered as soon as possible. Occasionally orders may be delayed by unforeseen circumstances or difficulties. Due to extensive inventories and availability, many items drop-ship to our customers directly from affiliate warehouses. In some cases shipment of those orders may be delayed. If you would like to ask for shipment and delivery information on a specific item, we will be happy to supply you with answers. Please send an email to online.sales@hillersystemsinc.com with your name and order number. Generally it takes approximately one week, give or take a day, for an order to be processed and delivered. If a package is shipping to an address near the stocked warehouse, delivery time will be less, likewise if the shipping address in not located near a warehouse, delivery time will take a little longer. Expedited shipping options are available at the checkout.